Shipping & Delivery Policy
At NAZA DIGITAL WORLD, we aim to deliver your orders quickly and securely.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Delivery Time
Delivery timelines may vary depending on location and courier availability.
Estimated delivery times:
- Within Nigeria: 2–7 business days
- International Orders: 7–21 business days
Shipping Charges
Shipping fees are calculated during checkout based on destination and package weight.
Delivery Delays
While we strive to meet estimated delivery times, delays caused by couriers, weather conditions, customs, or unforeseen circumstances are beyond our control.
Order Tracking
Customers will receive tracking information when available.
RETURNS & REFUND POLICY
Returns & Refund Policy
Customer satisfaction is important to us.
Eligible Returns
Products may be returned within 7 days of delivery if:
- The product is damaged upon arrival
- The wrong item was delivered
- The product has manufacturing defects
Non-Returnable Items
We do not accept returns for:
- Products damaged by misuse
- Products altered after delivery
- Clearance or discounted items (unless defective)
Refund Process
Once the returned product is inspected and approved, refunds will be processed through the original payment method within 7–14 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to our error.